SMS Terms & Conditions

Effective Date: September 4, 2026

These SMS Terms & Conditions (“SMS Terms”) apply to the SMS and text messaging program operated by Susquehanna Micro Inc. (“Susquehanna Micro,” “SMI,” “we,” “us,” or “our”).


By opting in to receive SMS/text messages from Susquehanna Micro Inc., you agree to these SMS Terms.


SMS Messaging Program

The Susquehanna Micro Inc. SMS Messaging Program is used to communicate with customers and other individuals who have provided consent to receive text messages from us.


Messages may include communications relating to:


  • Customer service and support
  • Product inquiries
  • Quotations and estimates
  • Orders and order status
  • Shipping or delivery information
  • Service and repair requests
  • Equipment maintenance or service status
  • Appointment or scheduling information
  • Account-related communications
  • Responses to customer inquiries
  • Other communications related to products or services requested from Susquehanna Micro Inc.


The types of messages you receive may depend on your relationship and interactions with Susquehanna Micro Inc.


Consent to Receive Messages

By providing your mobile telephone number and opting in to the Susquehanna Micro Inc. SMS Messaging Program, you consent to receive recurring SMS/text messages from Susquehanna Micro Inc. at the mobile number you provided.

Consent to receive SMS/text messages is not a condition of purchasing goods or services from Susquehanna Micro Inc.

You represent that you are the owner or authorized user of the mobile telephone number provided and that you are authorized to consent to receive messages at that number.


Message Frequency

Message frequency varies depending on your interactions with Susquehanna Micro Inc., including your inquiries, orders, service requests, and other business activities.


Message and Data Rates

Message and data rates may apply.

Your mobile carrier's standard messaging, data, and other rates may apply to messages sent or received through the SMS Messaging Program.

Susquehanna Micro Inc. is not responsible for charges imposed by your mobile telephone carrier.


Opting Out

You may opt out of receiving SMS/text messages from Susquehanna Micro Inc. at any time by replying:

STOP

After you send STOP, you may receive a confirmation message notifying you that you have been unsubscribed.

After your opt-out request has been processed, you will no longer receive SMS messages from the applicable Susquehanna Micro Inc. messaging program unless you subsequently provide consent to receive messages again.

You may continue to communicate with Susquehanna Micro Inc. through other available methods, including telephone or E-mail.


Help

For assistance with the Susquehanna Micro Inc. SMS Messaging Program, reply:

HELP

You may also contact Susquehanna Micro Inc. directly using the contact information provided below.


Mobile Number and SMS Consent Privacy

Susquehanna Micro Inc. respects the privacy of your mobile information.


No mobile information, including mobile telephone numbers, SMS opt-in information, or SMS consent information, will be shared with third parties or affiliates for marketing or promotional purposes.


We will not sell, rent, or share your mobile telephone number or SMS consent information with third parties for their own marketing, advertising, or promotional purposes.


We may share information with service providers solely as necessary to provide our SMS messaging services. These providers may include messaging platform providers, telecommunications carriers, phone companies, SMS aggregators, and other vendors involved in the transmission and delivery of text messages.

For additional information regarding how Susquehanna Micro Inc. collects, uses, and protects personal information, please review our Privacy Policy available on our website.


Supported Carriers and Delivery

SMS messaging services are provided through participating wireless carriers and telecommunications providers.

Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.


Susquehanna Micro Inc. and participating mobile carriers are not responsible for delayed, undelivered, or misdirected messages caused by circumstances outside their reasonable control, including network availability, equipment failures, or incorrect mobile telephone information.


Changes to Your Mobile Number

If you change, deactivate, transfer, or relinquish your mobile telephone number, you should notify Susquehanna Micro Inc. or opt out of the SMS Messaging Program before discontinuing use of that number.


You are responsible for ensuring that the mobile telephone number you provide to us is accurate and current.


Changes to the SMS Messaging Program

Susquehanna Micro Inc. may modify, suspend, or discontinue all or part of its SMS Messaging Program at any time.


We may also update these SMS Terms periodically to reflect changes in our messaging practices, services, technology, or applicable requirements.

Any revised SMS Terms will be posted on our website with an updated effective date.


Privacy Policy

Participation in the Susquehanna Micro Inc. SMS Messaging Program is also subject to our Privacy Policy, which describes how we collect, use, disclose, and safeguard personal information.


The Privacy Policy is available on our website.


Contact Us

If you have questions about these SMS Terms or the Susquehanna Micro Inc. SMS Messaging Program, please contact:

Susquehanna Micro Inc.
198 West Beaver Street
Hallam, PA 17406


Phone: 717-885-0092
Toll Free: 888-730-5463